We hope you love your purchase from Frontenac Jewellers! However, if you need to make a return, please review our policy below:
30-Day Store Credit or Exchange: Returns are accepted within 30 days of purchase for store credit or exchange only.
Personalized & Custom Jewelry: All sales on personalized or custom jewelry pieces are final and cannot be returned or exchanged.
Requirements: To be eligible for a return, items must be unworn, in original condition, and accompanied by the original store receipt.
Thank you for your understanding and support!
If you have questions , please don't hesitate to contact us at:
613-542-4666
Frontenac Jewellers
186 Princess Street
Kingston, ON K7L 1B1
Frontenac Jewellers wants to ensure you are happy with your purchase, and we would be happy to work with you to address any concerns you may have or provide more information about our policies should questions arise.